Right of withdrawal
If the Customer is a natural person who enters into a legal transaction for a purpose that is predominantly neither commercial nor self-employed (consumer), the Customer has a right of withdrawal according to § 312g in conjunction with § 355 BGB.
Right of withdrawal for purchase contracts with DASHFACTORY for goods: You have the right to revoke this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the first goods. The consumer will bear the return shipping costs when exercising the right of withdrawal.
To exercise your right of withdrawal, you must inform us (DASHFACTORY GmbH, Spinnereistraße 7, Halle 14, Eingang B, 2. OG, 04179 Leipzig, firstname.lastname@example.org, by means of a clear declaration (e.g. a letter sent by post, or e-mail) of your decision to withdraw from this contract.
To comply with the revocation period, it is sufficient that you send the notice of exercise of the right of revocation before the expiry of the revocation period binding, stating the order or invoice number.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract.
For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods in perfect condition, whichever is the earlier.
You must return or hand over the goods to DASHFACTORY GmbH, Spinnereistraße 7, Halle 14, Eingang B, 2. OG, 04179 Leipzig, Germany, without delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract, stating the order or invoice number. The deadline is met if you send the goods before the expiration of the period of fourteen days. You will only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods which is not necessary for the examination of the condition, properties and functioning of the goods.
If you finance this contract by a loan and revoke it later, you are also no longer bound to the loan agreement, provided that both contracts form an economic unit. This is to be assumed in particular if we are your lender at the same time or if your lender makes use of our cooperation with regard to the financing. If the loan has already accrued to us when the revocation takes effect, your lender shall be subrogated to our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter shall not apply if the subject matter of the present contract is the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives).
If you wish to avoid a contractual obligation as far as possible, exercise your right of revocation and also revoke the loan agreement if you are also entitled to a right of revocation for this.